{"id":2113,"date":"2025-08-22T01:30:09","date_gmt":"2025-08-22T01:30:09","guid":{"rendered":"https:\/\/haytrix-display.com\/?page_id=2113"},"modified":"2025-08-27T06:45:03","modified_gmt":"2025-08-27T06:45:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.haytrix-display.com\/en_gb\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Common Questions We Encounter<\/h5>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat vehicles are compatible with Haytrix displays?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All Haytrix displays use UART No.2 protocol. This means only e-bikes and e-scooters that support UART No.2 can use our displays. Worldwide, there are many different display communication protocols. Customizing displays for other protocols is possible but usually requires large B2B orders due to the high cost of protocol changes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich models have Killswitch & Code features, and can I order without them?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

H6C, M6C, and M5 are stocked with Killswitch & Code features for B2B orders, MOQ 10 units. Customers can also purchase these models without Killswitch & Code. Other displays can be customized with these features, MOQ 20\u201350 units depending on the model.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich models can connect to smartphone riding apps?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

H6C-2 and M5C-2 connect via Bluetooth to riding apps. H8 connects via Bluetooth and supports smartphone screen mirroring. F3 and F4 support NFC unlock. Note: All displays use wired UART No.2 for main communication; Bluetooth is only for app connection.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the displays waterproof and dustproof?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All Haytrix displays meet IP65 standards, making them resistant to rain, dust, and other outdoor conditions\u2014ideal for B2B clients serving outdoor mobility markets.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow easy is installation?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Displays are designed with standard wired UART No.2 interfaces for easy installation. Most clients, including small shops or repair stores, can install a display in under 10 minutes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the warranty and after-sales support?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All displays come with 12-month warranty covering manufacturing defects. Technical guidance, firmware updates, and troubleshooting support are provided for B2B clients.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan displays be customized for B2B clients?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

OEM\/ODM customization is available for UI, firmware, Killswitch & Code features, and branding. Protocol changes require large B2B orders due to development costs. Smaller clients can customize features starting from 20\u201350 units.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the minimum order quantity (MOQ)?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

H6C, M6C, and M5 (with killswitch and code in stock): Minimum order quantity = 10 units. H6C, M6C, M5, and other displays (without killswitch and code): Minimum order quantity = 10 units. Other displays with custom killswitch and code: Minimum order quantity = 20-50 units. Customized orders require a large B2B order and are subject to separate negotiation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow are products shipped and what are the delivery times?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We ship worldwide via air or sea freight. Delivery times depend on shipping method, destination, and order quantity. Large B2B clients can arrange regular bulk shipments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I become a distributor or partner?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Interested B2B clients can submit an inquiry via our contact form or business email. Our sales team will respond within 24 hours to discuss partnership opportunities, pricing, and distribution terms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre Haytrix displays compatible with both e-bikes and e-scooters?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. All displays support UART No.2 compatible e-bikes and e-scooters, providing flexibility for B2B clients serving multiple vehicle types. Non-UART No.2 vehicles require protocol customization, which is available for large clients.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan small shops or repair stores use your products effectively?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. We provide detailed installation guides, wiring diagrams, and technical support, ensuring that smaller shops and repair stores can integrate our displays easily.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do Killswitch & Code functions work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Code: Customers can set a password to adjust the maximum speed display (up to 100 km\/h), preventing unauthorized changes and ensuring compliance with European limits (25 km\/h). Killswitch: Press the ON and ‘-‘ button simultaneously to instantly reset the maximum speed to 25 km\/h, avoiding fines or vehicle seizure.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I order multiple models in one shipment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. We can mix models in a single B2B order, including standard and custom displays.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you provide technical documentation or manuals?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. Each display includes installation manuals, wiring diagrams, and technical documents suitable for engineers, repair shops, and distributors.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan l customize the display with my brand logo?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, we offer comprehensive customization options including brand logo placement, startup screens, color schemes, and firmware adjustments to match your specific requirements. Customization may require a higher MOQ and additional setup fees.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you provide technical support and warranty?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All our displays come with a 12-month warranty against manufacturing defects. We provide comprehensive technical support through our dedicated engineering team, including integration guidance, firmware updates, and troubleshooting assistance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Still have questions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you have more questions or need assistance with something specific, please reach out to our support team. We\u2019re here to help and ensure you have everything you need.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Common Questions We Encounter What vehicles are compatible with Haytrix displays? All Haytrix displays use UART No.2 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H6C, M6C, and M5 are stocked with Killswitch & Code features for B2B orders, MOQ 10 units. Customers can also purchase these models without Killswitch & Code. Other displays can be customized with these features, MOQ 20\\u201350 units depending on the model.<\\\/p>\"},{\"tab_title\":\"Which models can connect to smartphone riding apps?\",\"_id\":\"5fedc62\",\"tab_content\":\"

H6C-2 and M5C-2 connect via Bluetooth to riding apps. H8 connects via Bluetooth and supports smartphone screen mirroring. F3 and F4 support NFC unlock. Note: All displays use wired UART No.2 for main communication; Bluetooth is only for app connection.<\\\/p>\"},{\"tab_title\":\"Are the displays waterproof and dustproof?\",\"_id\":\"a1bcb69\",\"tab_content\":\"

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Displays are designed with standard wired UART No.2 interfaces for easy installation. Most clients, including small shops or repair stores, can install a display in under 10 minutes.<\\\/p>\"},{\"_id\":\"eabe715\",\"tab_title\":\"What is the warranty and after-sales support?\",\"tab_content\":\"

All displays come with 12-month warranty covering manufacturing defects. Technical guidance, firmware updates, and troubleshooting support are provided for B2B clients.<\\\/p>\"},{\"_id\":\"7f8c0c3\",\"tab_title\":\"Can displays be customized for B2B clients?\",\"tab_content\":\"

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H6C, M6C, and M5 (with killswitch and code in stock): Minimum order quantity = 10 units. H6C, M6C, M5, and other displays (without killswitch and code): Minimum order quantity = 10 units. Other displays with custom killswitch and code: Minimum order quantity = 20-50 units. Customized orders require a large B2B order and are subject to separate negotiation.<\\\/p>\"},{\"_id\":\"dc48617\",\"tab_title\":\"How are products shipped and what are the delivery times?\",\"tab_content\":\"

We ship worldwide via air or sea freight. Delivery times depend on shipping method, destination, and order quantity. Large B2B clients can arrange regular bulk shipments.<\\\/p>\"},{\"_id\":\"5aa611a\",\"tab_title\":\"How can I become a distributor or partner?\",\"tab_content\":\"

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Yes. We provide detailed installation guides, wiring diagrams, and technical support, ensuring that smaller shops and repair stores can integrate our displays easily.<\\\/p>\"},{\"_id\":\"6408c60\",\"tab_title\":\"How do Killswitch & Code functions work?\",\"tab_content\":\"

Code: Customers can set a password to adjust the maximum speed display (up to 100 km\\\/h), preventing unauthorized changes and ensuring compliance with European limits (25 km\\\/h). Killswitch: Press the ON and '-' button simultaneously to instantly reset the maximum speed to 25 km\\\/h, avoiding fines or vehicle seizure.<\\\/p>\"},{\"_id\":\"24715e7\",\"tab_title\":\"Can I order multiple models in one shipment?\",\"tab_content\":\"

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If you have more questions or need assistance with something specific, please reach out to our support team. 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\\n\\t\\t\\t\\t\\t
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Frequently Asked Questions<\\\/h2>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t
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Common Questions We Encounter<\\\/h5>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t
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\\n\\t\\t\\t\\t\\t\\t\\t
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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tWhat vehicles are compatible with Haytrix displays?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

All Haytrix displays use UART No.2 protocol. This means only e-bikes and e-scooters that support UART No.2 can use our displays. Worldwide, there are many different display communication protocols. Customizing displays for other protocols is possible but usually requires large B2B orders due to the high cost of protocol changes.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tWhich models have Killswitch & Code features, and can I order without them?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

H6C, M6C, and M5 are stocked with Killswitch & Code features for B2B orders, MOQ 10 units. Customers can also purchase these models without Killswitch & Code. Other displays can be customized with these features, MOQ 20\\u201350 units depending on the model.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

\\n\\t\\t\\t\\t\\t
\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tWhich models can connect to smartphone riding apps?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

H6C-2 and M5C-2 connect via Bluetooth to riding apps. H8 connects via Bluetooth and supports smartphone screen mirroring. F3 and F4 support NFC unlock. Note: All displays use wired UART No.2 for main communication; Bluetooth is only for app connection.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tAre the displays waterproof and dustproof?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

All Haytrix displays meet IP65 standards, making them resistant to rain, dust, and other outdoor conditions\\u2014ideal for B2B clients serving outdoor mobility markets.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

\\n\\t\\t\\t\\t\\t
\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tHow easy is installation?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

Displays are designed with standard wired UART No.2 interfaces for easy installation. Most clients, including small shops or repair stores, can install a display in under 10 minutes.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

\\n\\t\\t\\t\\t\\t
\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tWhat is the warranty and after-sales support?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

All displays come with 12-month warranty covering manufacturing defects. Technical guidance, firmware updates, and troubleshooting support are provided for B2B clients.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

\\n\\t\\t\\t\\t\\t
\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tCan displays be customized for B2B clients?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

OEM\\\/ODM customization is available for UI, firmware, Killswitch & Code features, and branding. Protocol changes require large B2B orders due to development costs. Smaller clients can customize features starting from 20\\u201350 units.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

\\n\\t\\t\\t\\t\\t
\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tWhat is the minimum order quantity (MOQ)?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

H6C, M6C, and M5 (with killswitch and code in stock): Minimum order quantity = 10 units. H6C, M6C, M5, and other displays (without killswitch and code): Minimum order quantity = 10 units. Other displays with custom killswitch and code: Minimum order quantity = 20-50 units. Customized orders require a large B2B order and are subject to separate negotiation.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

\\n\\t\\t\\t\\t\\t
\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tHow are products shipped and what are the delivery times?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

We ship worldwide via air or sea freight. Delivery times depend on shipping method, destination, and order quantity. Large B2B clients can arrange regular bulk shipments.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tHow can I become a distributor or partner?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

Interested B2B clients can submit an inquiry via our contact form or business email. Our sales team will respond within 24 hours to discuss partnership opportunities, pricing, and distribution terms.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tAre Haytrix displays compatible with both e-bikes and e-scooters?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

Yes. All displays support UART No.2 compatible e-bikes and e-scooters, providing flexibility for B2B clients serving multiple vehicle types. Non-UART No.2 vehicles require protocol customization, which is available for large clients.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tCan small shops or repair stores use your products effectively?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

Yes. We provide detailed installation guides, wiring diagrams, and technical support, ensuring that smaller shops and repair stores can integrate our displays easily.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tHow do Killswitch & Code functions work?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

Code: Customers can set a password to adjust the maximum speed display (up to 100 km\\\/h), preventing unauthorized changes and ensuring compliance with European limits (25 km\\\/h). Killswitch: Press the ON and ‘-‘ button simultaneously to instantly reset the maximum speed to 25 km\\\/h, avoiding fines or vehicle seizure.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tCan I order multiple models in one shipment?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

Yes. We can mix models in a single B2B order, including standard and custom displays.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDo you provide technical documentation or manuals?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

Yes. Each display includes installation manuals, wiring diagrams, and technical documents suitable for engineers, repair shops, and distributors.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tCan l customize the display with my brand logo?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

Yes, we offer comprehensive customization options including brand logo placement, startup screens, color schemes, and firmware adjustments to match your specific requirements. Customization may require a higher MOQ and additional setup fees.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/path><\\\/svg><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDo you provide technical support and warranty?<\\\/a>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t\\t\\t\\t

All our displays come with a 12-month warranty against manufacturing defects. We provide comprehensive technical support through our dedicated engineering team, including integration guidance, firmware updates, and troubleshooting assistance.<\\\/p><\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t

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Still have questions?<\\\/h2>\\t\\t\\t\\t<\\\/div>\\n\\t\\t[elementor-element k=\\\"28ab386be90c9c18b659d7d27935c1f1\\\" data=\\\"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\\\"]\\t\\t
\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tContact Us<\\\/span>\\n\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\",\"scripts\":[],\"styles\":[]}}"]},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"info6","author_link":"https:\/\/www.haytrix-display.com\/en_gb\/author\/info6\/"},"uagb_comment_info":0,"uagb_excerpt":"Frequently Asked Questions Common Questions We Encounter What vehicles are compatible with Haytrix displays? All Haytrix displays use UART No.2 […]","_links":{"self":[{"href":"https:\/\/www.haytrix-display.com\/en_gb\/wp-json\/wp\/v2\/pages\/2113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.haytrix-display.com\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.haytrix-display.com\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.haytrix-display.com\/en_gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.haytrix-display.com\/en_gb\/wp-json\/wp\/v2\/comments?post=2113"}],"version-history":[{"count":19,"href":"https:\/\/www.haytrix-display.com\/en_gb\/wp-json\/wp\/v2\/pages\/2113\/revisions"}],"predecessor-version":[{"id":2358,"href":"https:\/\/www.haytrix-display.com\/en_gb\/wp-json\/wp\/v2\/pages\/2113\/revisions\/2358"}],"wp:attachment":[{"href":"https:\/\/www.haytrix-display.com\/en_gb\/wp-json\/wp\/v2\/media?parent=2113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}